[WardFive] Fw: [ward5] FW: DC OPC Outage Survey

Thursday, 9 August 2012

[WardFive] Fw: [ward5] FW: DC OPC Outage Survey

The Office of the People's Counsel are the DC residents and businesses attorney in utility matters. OPC must represent us to the best of their ability, just like the MD Office of the People's Counsel are doing for the MD residents. As you may have read, PG & Montgomery County elected officials, including their state legislative representatives seem to understand the problem.

Albrette "Gigi" Ransom

----- Forwarded Message -----
From: Matt Ashburn <matt@mattashburn.com>
To: ward5@yahoogroups.com
Sent: Thursday, August 9, 2012 9:35 AM
Subject: Re: [ward5] FW: DC OPC Outage Survey

I dislike Pepco as much as the next guy, but this survey seems poorly designed with apparent heavy anti-Pepco bias. For example, there's no option for "I haven't lost power in the last year." Other questions also lend themselves to bias, which will result in results that can't be relied upon.

Matt

On Thu, Aug 9, 2012 at 9:25 AM, Mandel, Jon (Council) <jmandel@dccouncil.us> wrote:

From the Office of the People's Counsel:

The District of Columbia has experienced major power outages. As a result, the Office of the People's Counsel (OPC) is conducting this survey. The purpose of the survey is to:

1) determine the frequency and duration of power outages affecting your neighborhood,

2) gauge the quality of Pepco's response to your outages,

3) gather consumers' opinions on whether placing more of Pepco's power cables underground would make service more reliable and

4) develop a profile of the respondents and communities affected by power outages.

The survey can only be taken once from your computer, however by emailing the link, others affected by the outage can participate. The survey can also be taken over the phone. Simply call OPC at 202-727-3071 and a member of our staff will take your responses over the phone.

To take the survey, click on the link below. If you have questions or comments, please contact ccceo@opc-dc.gov<mailto:ccceo@opc-dc.gov>.

https://www.research.net/s/OPC-PepcoOutageSurvey

Of fice of the People's Counsel,

for the District of Columbia

1133 15th Street, NW, Suite 500

Washington, DC 20005

202.727.3071 (main)

202.727.1014 (fax)

www.opc-dc.gov<http://www.opc-dc.gov/>

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Jon Mandel

Staff Assistant/Scheduler

Councilmember Kenyan McDuffie, Ward 5

1350 Pennsylvania Avenue, NW Suite 410

Washington, DC 20004

Tel: (202) 724-8028

Fax: (202) 724-8076

jmandel@dccouncil.us

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