Thursday 28 March 2013

[WardFive] Fw: Top 10 Consumer Complaint Categories for 2012

Thought many would be interested in this info.
 
Albrette "Gigi" Ransom

----- Forwarded Message -----
From: USA.gov Team <subscriptions@subscriptions.usa.gov>
To: 
Sent: Thursday, March 28, 2013 3:45 PM
Subject: Top 10 Consumer Complaint Categories for 2012
The Federal Trade Commission (FTC) released its top 10 complaint categories for 2012.
For the first time ever, the agency received more than two million complaints. Of the two million complaints, 18 percent were related to identity theft. Of those 18 percent, almost half were related to tax or wage fraud.
Here is a complete list of the top 10 complaint categories:
  1. Identity Theft - 369,132 complaints
  2. Debt collection - 199,721 complaints
  3. Banks and Lenders - 132,340 complaints
  4. Shop-at-Home and Catalog Sales - 115,184 complaints
  5. Prizes, Sweepstakes and Lotteries - 98,479 complaints
  6. Impostor Scams - 98,479 complaints
  7. Internet Services - 81,438 complaints
  8. Auto-Related Complaints - 78,062 complaints
  9. Telephone and Mobile Services - 76,783 complaints
  10. Credit Cards - 51,550 complaints
The FTC uses the Consumer Sentinel Network to record complaints throughout the year. The secure database is available to more than 2,000 civil and criminal law enforcement agencies across the country and helps agencies research cases and track targets.
 
This email was sent to gigifor5c12@yahoo.com from: USA.gov • General Services Administration • OCSIT • 1275 First Street NE • Washington DC 20417 • (800) 333-4636.  

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